Browsing by Author "Sancı, Yavuz"

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Predicting the reasonable departments for the human resources related questions by using the text classification algorithms

Sancı, Yavuz (MEF Üniversitesi, Fen Bilimleri Enstitüsü, 2018)

The employees of Yapı Kredi Bank use a help desk system to ask their Human Resources related questions to the employees of the Human Resources departments. The questions are assigned automatically to the relevant departments ...