Browsing by Author "Ucal Sarı, İrem"
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Customer segmentation using RFM analysis: Real case application on a fuel company
Ucal Sarı, İrem; Sergi, Duygu; Ozkan, Burcu (Emerald Publishing Limited., 2020)Customer segmentation is an important research area that helps organizations to improve their services according to customer needs. With the increased information that shows customer attitudes, it is much easier and also ... -
Evaluation of learning management systems using interval valued intuitionistic fuzzy-z numbers
Sergi, Duygu; Ucal Sarı, İrem (Anadolu Üniversitesi, 2023)The use of online education tools has increased rapidly with the transition to distance education caused by the pandemic. The obligation to carry out all activities of face-to-face education online made it very important ... -
Prioritization of public services for digitalization using fuzzy Z-AHP and fuzzy Z-WASPAS
Sergi, Duygu; Ucal Sarı, İrem (Springer, 2021)In this paper, public services are analyzed for implementations of Industry 4.0 tools to satisfy citizen expectations. To be able to prioritize public services for digitalization, fuzzy Z-AHP and fuzzy Z-WASPAS are used ... -
Selection of the best face recognition system for check in and boarding services
Kuchta, Dorota; Sergi, Duygu; Ucal Sarı, İrem (Springer, 2022)Check-in and boarding services are one of the most human oriented pre-flight services in aviation industry. The process of using face recognition systems increase with the aviation 4.0 concept, decreases need for manpower ...
