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Understandng emotion fluctuations using social media
(MEF Üniversitesi, Fen Bilimleri Enstitüsü, 2017)
During the last years, the importance of social media is increasing in an amazing way. In this paper, we looked at one such popular microblog platform called Twitter and build models for classifying “tweets” into some ...
Analyzing the drivers of customer satisfaction via social media
(MEF Üniversitesi, Fen Bilimleri Enstitüsü, 2019)
Social media became a great influence force during the last decade. Active social media user population increased with the new generations. Thus, data started to accumulate in tremendous amounts. Data accumulated through ...